Shipping & Returns

Cairo & Giza: within 48 working hours

📦 Order Opening & Size Try-On:
* 
You may open your order and try on clothing to ensure proper sizing.
* 
❌ Exception: Underwear and swimwear cannot be opened or tried on for hygiene reasons.

💄 Beauty Products & accessories:

All beauty products and accessories are sealed and must not be opened.. It is delivered as a sealed parcel.

↩️ Returns (At Delivery
* 
Please check your full order before the courier leaves.(clothes only).
* 
Any item you don’t wish to receive must be handed back immediately, and its value will be deducted from the invoice.
* 
If you refuse the entire order, shipping fees only will apply.
* Please ensure your phone number is correct so the courier can reach you easily.
* Note: Items must be handled carefully during inspection. Tags must remain attached and items must stay clean and unused.